Last Updated: October 19, 2026
HAPPYPOP operates this online store and website, including its content, features, products, and services (collectively, the “Services”), to provide you with a convenient shopping experience. Our store is powered by Shopify, which helps us provide the Services.
This Privacy Policy explains how HAPPYPOP (“we,” “us,” or “our”) collects, uses, discloses, and otherwise processes your personal information when you visit our website, make a purchase, interact with our Services, or contact us.
Please read this Privacy Policy carefully. By using our Services, you acknowledge that you have had the opportunity to review this policy. This statement does not replace any consent or choice that may be required by applicable law.
1. Personal Information We Collect
“Personal information” means information that identifies you, relates to you, or could reasonably be linked to you. The information we collect depends on how you interact with our Services.
- Contact Information: Your name, billing address, shipping address, email address, and phone number, when provided.
- Order and Transaction Information: Products purchased, order details, transaction status, payment confirmations, returns, and refund information.
- Account Information: Your username, account preferences, and settings, if you create or use a customer account.
- Customer Communications: Information you provide when contacting our customer support team, including messages about orders, returns, or other inquiries.
- Device and Usage Information: Your IP address, browser type, device information, network information, pages visited, and interactions with our website.
- Cookie and Tracking Information: Information collected through cookies and similar technologies, subject to your privacy choices and applicable law.
2. Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you: When you place an order, create an account, complete a form, or contact us.
- Automatically: Through your use of our website, including cookies and similar technologies.
- From service providers: Such as Shopify, PayPal, and our shipping and fulfillment partners, to the extent necessary to provide services, process transactions, and support our business operations.
3. How We Use Your Personal Information
We use personal information for the following purposes:
- Order Fulfillment: To process purchases, arrange payment, ship orders, manage returns and refunds, and provide order updates.
- Customer Support: To respond to your questions, resolve issues, and assist with your orders.
- Website Operations: To operate, maintain, troubleshoot, and improve our website and shopping experience.
- Marketing and Advertising: To send promotional emails where permitted and, where applicable, measure advertising performance or display relevant advertisements in accordance with your choices and applicable law.
- Security and Fraud Prevention: To help detect suspicious activity, prevent fraud, protect accounts, and safeguard our Services.
- Legal and Business Obligations: To comply with applicable laws, maintain appropriate business records, enforce our policies, and protect our legal rights.
4. How We Disclose Personal Information
We may disclose personal information to third parties when reasonably necessary for the purposes described in this Privacy Policy, including:
- Shopify: To host and operate our online store and provide e-commerce services.
- PayPal: To process payments and help prevent fraudulent transactions.
- Shipping and Fulfillment Partners: To fulfill orders, deliver packages, provide tracking information, and handle shipping-related issues.
- Marketing and Analytics Providers: Where we use these services, to measure website performance, understand customer interactions, or support advertising activities.
- Legal and Regulatory Authorities: When disclosure is required by law or is reasonably necessary to protect our rights, customers, or business.
- Business Transfers: In connection with a merger, acquisition, restructuring, or sale of all or part of our business, subject to applicable law.
Certain disclosures to advertising partners may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws. Where required, we will provide the applicable notice and a way to exercise your right to opt out.
5. Shopify and Payment Processing
Our online store is hosted by Shopify. Shopify processes personal information in connection with providing and supporting its e-commerce platform and related services. To learn more about Shopify's privacy practices, please review the Shopify Privacy Policy.
Payments are processed through PayPal. Depending on the payment method and checkout process, PayPal may collect and process payment information to complete your transaction. Please review PayPal's Privacy Statement to understand how PayPal handles your personal information.
6. Cookies and Similar Technologies
We and certain service providers may use cookies, pixels, and similar technologies to operate our website, remember shopping preferences, maintain shopping cart functionality, understand website traffic, and, where applicable, support advertising and marketing.
The types of technologies used and the information they collect may vary depending on our website settings and the third-party services we use.
You may be able to manage your preferences through our cookie banner or privacy settings, where available. You can also adjust your browser settings to control certain cookies. Please note that disabling some cookies may affect website functionality.
Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and relevant tracking technologies.
7. Your Privacy Rights and Choices
Depending on where you live and the laws that apply, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to obtain a copy of certain information, opt out of targeted advertising or certain disclosures of personal information, or limit certain uses of sensitive personal information. These rights are subject to applicable legal requirements and exceptions.
To exercise an applicable privacy right, contact us at service@happypopsox.com. We may need to verify your request before processing it, where permitted or required by law.
Where applicable, you may also use our designated privacy preference tools to submit an opt-out request. If we are required to recognize a browser-based Global Privacy Control signal, we will handle it in accordance with applicable law.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email. Even if you opt out of marketing messages, we may still send transactional or service-related communications, such as order confirmations and shipping updates.
8. Children's Privacy
Our Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 in circumstances where parental consent is required by law.
If you believe a child has provided personal information to us in a manner that violates applicable law, please contact us at service@happypopsox.com so we can review the matter and take appropriate action.
9. Data Security and Retention
We use reasonable safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and meeting legal or regulatory obligations. Retention periods vary depending on the type of information and the circumstances in which it was collected.
10. International Data Processing
Our Services are operated using Shopify and may rely on service providers that process information in different locations. As a result, your personal information may be processed in countries other than the country where you reside, subject to applicable legal requirements and safeguards.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal obligations. When we make changes, we will post the updated policy on this page and revise the “Last Updated” date. Where required by law, we will provide additional notice or obtain consent.
12. Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us:
HAPPYPOP
Email: service@happypopsox.com